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RESPONSE WILL BE REPLIED TO WITHIN 3 DAYS.

Universiti Putra Malaysia (UPM) may reject complaints submitted if the complainant refuses to provide correct and complete information, malicious complaints (mala fide), threats, any complaints that use abusive, obscene, conflictual, insulting or baseless accusations and repeated complaints from the same individual who has already been given appropriate responses.

All complaints related to the following can be forwarded via link/email:
  1. Information and Communication Technology (ICT) - UPM ICT Service System http://spict.upm.edu.my / idec_ictsupport@upm.edu.my
  2. Development - UPM Development Services Application System http://epkp.upm.edu.my / pppa@upm.edu.my
  3. Occupational Safety and Health – Please email osh@upm.edu.my

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Declaration:

I acknowledge that I have read and understood the definition of a complaint and the complaint management procedures by Universiti Putra Malaysia. All personal information and details of the matter submitted by me are true, and I am responsible for them.

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All information will be kept confidential and used solely by Universiti Putra Malaysia.

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